Terms of Use

Last updated: October 17, 2026

Using this website

By accessing or using this website, you agree to use it lawfully and not to interfere with its operation, security or availability. The website provides general information about ContactEdge Solution and our services. It is not, by itself, an offer or a service contract.

Our services

ContactEdge Solution provides people-powered business operations support. Depending on the engagement, services may include customer support, sales and outreach, virtual assistance, performance tracking, data research and related services. Website descriptions are general. The specific work, responsibilities, service levels, fees, timelines and other terms will be set out in a separate proposal or written agreement.

A consultation or inquiry submitted through this website is a request to discuss possible services. It does not confirm a booking, create a client relationship or commit either party to proceed. Any consultation time is subject to confirmation by ContactEdge Solution.

Your responsibilities

If you engage ContactEdge Solution, you agree to provide accurate information and instructions, identify the outcomes and responsibilities that matter to your business, and provide materials or access needed for the agreed work. You are responsible for having the rights and permissions required for materials, data and instructions you provide, and for ensuring that your directions and intended use comply with applicable requirements.

Intellectual property

Unless otherwise stated, the website’s text, design, graphics and other materials belong to ContactEdge Solution or are used with permission. You may view and use website materials for personal or internal business reference. You must not copy, adapt, distribute or commercially use them without prior permission, except where the law allows.

You retain rights in materials you provide to ContactEdge Solution. Any ownership, license or permitted use of work product created for a client will be determined by the applicable written agreement. Neither party receives rights in the other party’s pre-existing intellectual property except as expressly agreed.

Confidentiality and privacy

ContactEdge Solution respects our clients and the privacy, confidentiality and security of their personal and business information. We do not sell, publish or share client information with outside parties for marketing, their own purposes or unrelated use. Access is restricted to authorized people who need the information for agreed work, and we take steps intended to protect it.

Disclosure is limited to cases the client authorizes, access by a trusted provider when necessary to deliver agreed services and subject to confidentiality and security obligations, or disclosure required by law. Where legally permitted, we will notify the client about a legally required disclosure. Any stricter confidentiality terms in a written client agreement will apply. Information handling for website inquiries is described in our Privacy Policy. For client work involving personal information or customer materials, the parties should agree on the relevant roles, instructions and safeguards before that work begins.

Third-party tools and links

The website may refer to or connect with third-party websites, platforms or tools. Those services are operated by their own providers and may have separate terms and privacy practices. ContactEdge Solution is not responsible for content or services that it does not operate.

Website availability and information

We aim to keep website information useful and current, but details may change and the website may occasionally be unavailable or contain errors. To the extent permitted by law, the website is provided as available without a promise that it will be uninterrupted, error-free or suitable for a particular purpose. These terms do not limit rights or remedies that cannot lawfully be limited.

Changes to these terms

We may update these Terms of Use from time to time by posting a revised version on this page. The date above indicates when this version was last updated. Continued use of the website after an update means that the revised terms apply to subsequent use, to the extent permitted by law.